Discover the Future of Customer Intelligence

Fully understanding customer sentiment is critical for delivering an exceptional customer experience. Wavicle’s customer intelligence hub, part of the ActiveInsights Customer Intelligence Suite, provides the insights you need to get inside the minds of your customers.

The customer intelligence hub, built in Amazon QuickSight, features KPIs that let you monitor high-level metrics, detect anomalies, and dig into transaction details as needed. With integrated natural language querying via Q, accessing actionable insights has never been easier. Reach out to our team today to find out how you can gain the customer insight you need.

Enhance customer experience through data-driven visualizations

The customer intelligence hub is tailored to provide meaningful insight into the customer journey, helping businesses stay agile and respond rapidly to customer needs. Built with the end user in mind, this solution offers a deeper understanding of performance across locations and allows for proactive decision-making based on real-time data.

Track customer experience trends to quickly identify anomalies and take action.

Dive into store-level data to assess individual performance and uncover areas for improvement.

Track locations that surpass custom thresholds for positive or negative reviews within a set timeframe.

Benchmark store performance against a peer group to uncover growth opportunities.

Power continuous improvement with ActiveInsights

Explore other tools in the ActiveInsights Customer Intelligence Suite to generate deeper insights and improve performance at every level.

Decode the voice of your customers

Wavicle’s unique VoC solution identifies and analyzes customer sentiment across multiple platforms and data sources.

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Tailor strategies for local demands

Wavicle’s hyperlocal intelligence hub provides location-based analytics with Google Maps and Google Reviews data.

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Resources

blog

How Wavicle’s QuickSight migration solution accelerates adoption of Amazon QuickSight

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case study

Vyaire medical gets global sales, inventory, and forecasting insights with Amazon QuickSight

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Getting to know the Tableau-to-Amazon QuickSight converter

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case study

International coffee chain modernizes business analytics with Amazon QuickSight for deeper marketing insight

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Start transforming your customer insights

Tap into the full potential of your customer data with powerful visualizations and insights.

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