As we venture into the new year, the manufacturing industry stands on the brink of significant change. The year ahead promises to be a time of innovation and evolution as manufacturers adapt to a new set of challenges and opportunities. From advanced technologies like generative AI and automation to a heightened focus on sustainability and supply chain resilience, the data and analytics technologies and initiatives shaping the next year will be transformative. In this exploration of the manufacturing trends of 2024, we will delve into the key drivers and developments that will define the industry.
Let’s dive into the promising horizons and discover what’s in store for the manufacturing sector in the upcoming year.
Today’s customers expect products that cater to their unique preferences to feel valued and to justify their loyalty. The high-tech industry understood the value of hyper-personalization to grow engagement and trust. There is a reason Amazon knows what you want to buy and Netflix is able to predict what you are likely to watch. Manufacturers who understand the value of hyper-personalization to create tailored products and experiences will gain market share. A strong customer analytics strategy not only helps you understand buyers’ preferences but also their lifestyle, interests, and behavior outside your direct interactions. Holistic customer analytics can enable the development of customer journeys and the ability to better measure and improve the lifetime value of your customers.
Another integral part of this trend is incorporating third-party data to enhance the accuracy of your customer personas. Forrester reports that as of 2020, expanding the ability to source external data was a priority for 70% of organizations. In practice, external data has been transformative for manufacturers. There have been examples across the industry, ranging from a glass manufacturer analyzing crime data to predict window repair needs to Goodyear using external data for digital twins to predict tire performance to Hershey using Covid-19 case counts to predict demand and increase sales during the global pandemic.
By integrating data from external sources, you can gain deeper insight into and identify new customer segments, create highly relevant products with remarkable accuracy, and gain market and competitive intelligence. External third-party data fills gaps by providing additional attributes like firmographic data, technographic data, intent data, and more. All of these data types can help manufacturers develop and scale hyper-personalization efforts.
Here’s why this trend is a game-changer:
Despite rising labor pay scales, manufacturers are finding it increasingly difficult to find and retain skilled workers. A study by the manufacturing institute projects 2.1 million unfulfilled jobs by 2030 due to a lack of skilled labor. This trend has far-reaching implications for the industry, and it will prompt more and more manufacturers in the coming year to explore innovative productivity solutions with automation at the forefront.
With the labor shortage in mind, manufacturers will increasingly look to automation, smart factories, and the integration of advanced analytics as part of the solution. These technologies address labor shortages while preparing the manufacturing industry for a more automated, efficient, and data-driven future as part of Industry 4.0.
Here’s how the trend will impact manufacturers:
Sustainability is no longer a buzzword; it’s a fundamental requirement for manufacturing practices. Consumers are becoming more environmentally conscious and expect sustainable products and practices, and manufacturers that satisfy these expectations gain a competitive advantage. This growing trend is reflected in manufacturers’ priorities, with 87% of leaders in a study led by contract manufacturer Fictiv responding that sustainability grew in importance in 2023.
By extracting valuable insights from data, manufacturers can make informed decisions to minimize environmental impact while tracking and proving their sustainability claims. Through data-driven insights, manufacturers can identify operational inefficiencies to reduce resource consumption, emissions, and waste, thereby contributing to a more sustainable manufacturing process.
Here’s how this trend will make a difference:
The manufacturing industry is poised for a transformative journey, with new analytics and AI tools and technologies at the helm. However, as leaders evaluate investments in the coming year, they may use greater scrutiny.
The industry may be guided by federal investments in domestic manufacturing over the coming years. Key areas of investment include:
With robust federal support for manufacturing, the industry is better positioned for continued development. These investments signal an era of self-reliance, economic stability, and infrastructure-driven growth.
In the years ahead, greater shifts and advancements in manufacturing will unfold. Hyper-personalization will become more precise, automation more pervasive, and sustainability more ingrained. Overall, the future is bright, and the manufacturing sector is on the cusp of remarkable innovation and progress. However, new developments may leave many manufacturing companies looking for help implementing new technologies, modernizing their data strategies, and leveraging analytics to drive growth.
Ready to kick off the next stage of your data and analytics journey and harness the power of these 2024 trends? Get in touch with our manufacturing industry experts.