Topic: Text Analytics & NLP

Turbocharging Voice of Customer Analytics Using Generative AI

Learn how generative AI is creating new opportunities for businesses to quickly evaluate and understand customer feedback and sentiment at scale.

Data-Driven Dining: Three Essential Data, Analytics, and AI Trends for Restaurants in 2024

Explore the current state of the restaurant industry and the data, analytics, and AI trends restaurants are expected to embrace in 2024.

Revolutionizing Your Customer Experience Measurement With AI and Hyperlocal Competitive Intelligence

Take a behind-the-scenes look at a conversation with Sue Pittacora, Chief Strategy Officer at Wavicle, and Jola Oliver, CX Leader at McDonald's Corporation, as they dig into the future of customer experience measurement.

Calculating ROI for Advanced Analytics Initiatives

Learn how to calculate ROI for advanced analytics initiatives to drive growth and extend your competitive edge.

The Future of Voice of Customer: 5 Trends to Watch

As Voice of Customer (VoC) continues to evolve, Duane Lyons, Wavicle Practice Lead, AWS Solutions, shares five trends to keep an eye on in 2023.