Careers

Support Engineer

Job Type: Full Time
Job Locations: Knoxville TN

About the Role

We are looking for a Support Engineer with strong real-life experience in SQL, Python development, including PySpark in an AWS Cloud environment.

Responsibilities

  • Monitoring ELT jobs within the job scheduler
  • Acknowledging and troubleshooting failure ELT jobs
  • Should be able to build and solve SQL complex queries
  • Creating tickets for every failure in the JIRA ticketing tool
  • Creating release documents for every release/deployment
  • Achieving the agreed SLA’s as per ITIL standard
  • Taking ownership during production outages and staying in calls until the issue is resolved
  • Managing the entire environment irrespective to their shift timings

Required Knowledge and Level of Experience

  • At least 5 years of experience with AWS and Python programming, including experience with Python frameworks (e.g. Django, Flask, Bottle)
  • Expert level knowledge of using SQL to write complex, highly-optimized queries across large volumes of data
  • Working experience on ETL pipeline implementation using AWS services such as Glue, Lambda, EMR, Athena, S3, SNS, Kinesis, Data-Pipelines, PySpark, etc.
  • Hands-on experience using programming language Scala, Python, R, or Java
  • Expert level knowledge of using SQL to write complex, highly-optimized queries across large volumes of data
  • Knowledge or experience in architectural best practices in building data lakes
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgement

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